Package Includes:
Size Info
| Size | Length (cm / inch) | Bottom Width (cm / inch) | Bag Width (cm / inch) |
| S | 60 / 23.62 | 16 / 6.30 | 37 / 14.57 |
| M | 62 / 24.41 | 18 / 7.09 | 42 / 16.54 |
| L | 64 / 25.20 | 20 / 7.87 | 45 / 17.72 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good quality!⭐⭐⭐⭐⭐Fast shipping.
Suitable for big time for small dogs. Rope שהתיק no hard down לדעתי was more comfortable for dog. Total satisfied
Delivered quickly. Quality corresponds to the description. No bottom. We should try to put cardboard. So that the bottom does not sagging.
Thank you very much, i am now much easier with carrying, the dog is always with me everywhere-in the city, in the store, in the transport and it is not so tired when running around. anyway, i can put her in a carry. So she and i are always together. I am very happy that you worried about us and quickly sent out the order that i have already received. Thank you, and you have good luck and prosperity in business.
Class! On york 2 kg s came perfectly! I like and the dog is happy☺
Super bag! For our spitz just right!
the colour is much brighter than picture and very green the product is very well made and quite impressive very happy
Excellent fun coloring). And the quality of performance is decent. I recommend.
Month old toy poodle's size is perfect fit four key s bought the pegs write once had four key
its really good and same with the picture.
Comfortable backpack. Only the bottom is soft, it is necessary to finish) delivery 3 weeks, the track was tracked.
The bag is wonderful. Thank You
Good material. L fits well and snug for a 4.5kg bichon.
Happy with purchase. Quick delivery.
The order came in three weeks. Good quality. Convenient with a dog (4 kg) to walk. I recommend.