Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Came from russia quickly. Everything works. Checked on myself. Range has not yet checked, i will check-i will write.
Pěkné provedení. PES them v seemingly hned as obojek nasadím.
extra!!!!!
Great item! The store took into account all wishes on the color scheme! Fast shipping. Good quality. I take the second time, for the second dog. I recommend the seller to everyone!
Super fast delivery by courier to home. Very good quality. Instruction in english, but on the internet there is a russian version. I advise both the goods and the store.
A product that is correct value for money i hope it lasts quite long
topstore, quick delivery
The parcel came in 18 days everything seems normal still on the dog did not try
The quality of the product is very good, the goods came from moscow for 6 days. The dog is young and stupid, when walking barking and rushed at people, at cars threw, teams ignoril. At home yes, he listens to how to go out on the street, everyone, run catch him. The collar came, well, i looked like a smart video, read how to raise with him. On the first walk with the collar, the dog ran after the car. Well, i yell at him "to me!"-0 emotions. Vibra-0 emotions. Vibrate then current-0 emotions. I press current for a second, two-dog squealed and ran home. I think that my dog is not trained and the dumbest go home and i already decide that the collar will walk only with the current, simple, so as not to throw at people Now, after three or four parties, my fool understood everything and now walks like silk. I have two dogs and he used to run for the first one, now only walking around. The current used four or five times, now only sound. He doesn't care about the vibra. Took on akzi for 2600. Take, the thing is worthy.
Good thing, but husky shit on the current, even at the maximum. Only vibration helps.
Many thanks to the store, everything corresponds to the description. Shipping super fast. Turned on, works. Put on the charge, in the evening we will check on my boy. Thank you very much.
Good collar. Even our wool (husky) punches.
Delivery is fast, from moscow 5 days sdecom. Excellent collar, strong, control unit conveniently lies in the hand. Lacquer collar is much softer than it seems at first glance, i liked it. Everything was charged, connected. The first walk was successful, as it seemed to me, more powerful than our last collar, cheaper. Let's see how it goes. The product is excellent, i recommend!
Everything came quickly. Quality at level.
The goods came pretty quickly! Everything corresponds to the description and works! I recommend!